FAQ & PRODUCT INFORMATION
Shipping faq's
We offer a variety of shipping options, including Standard, Expedited, and Express shipping. Shipping costs are calculated at checkout based on the delivery address.
Once your order ships, you'll receive a tracking number via email. You can track your order directly through the carrier's website to monitor its progress.
Delivery times vary depending on your location and the shipping method selected. Typically, orders will arrive within 3-7 business days for domestic shipping and 7-21 business days for international shipments.
Yes, we offer free standard shipping on all domestic orders over $50. Free shipping promotions are also available periodically, so keep an eye on our site for special offers!
If you need to update your shipping address, please contact us immediately after placing your order. We can update the address as long as the order hasn't been processed or shipped yet.
Returns faqs
We offer a 30-day return policy. If you're not satisfied with your purchase, you can return it within 30 days for a refund or exchange. The product must be in its original condition and packaging.
To initiate a return, please visit our Returns & Exchanges page, fill out the form, and follow the instructions provided. Once we receive your request, our team will send you a return shipping label.
Certain items like electronics that have been used or opened, and personalized or custom-made products, cannot be returned. Please refer to our Return Policy for a full list of exclusions.
Return shipping is free for defective or damaged items. However, for non-defective items, you will be responsible for the return shipping cost unless otherwise specified in a promotion.
Once we receive your returned item, we will process your return within 5-7 business days. Refunds will be issued to your original payment method once the return is approved.